Talk to a real person
Sales, support and billing are all staffed from our South El Monte office, Monday to Friday, 6:00am–6:00pm Pacific.
Send us a message
Fill this in and your email client will open with the message ready to send. Prefer to write directly? Use support@bxmtrading.com.
Direct contacts
By phone
(626) 495-5516
Monday–Friday, 6:00am–6:00pm Pacific Time. Fastest route for anything urgent on a load in motion.
Sales
sales@bxmtrading.com
Plan sizing, volume quotes, evaluation workspaces and purchase orders.
Support
support@bxmtrading.com
Data questions, missing milestones, integrations and account access. First response within one business day.
Billing
billing@bxmtrading.com
Invoices, receipts, card updates, cancellations and refund requests.
Mailing address
BXM Transportation Company Inc2210 Merced Ave
South El Monte, CA 91733
United States
(626) 495-5516
Before you write
These come up most often.
Which plan do I need?
Count how many distinct references your desk checks in a normal month and add 30%. Under 500, take Desk. Under 5,000, take Operations. See pricing.
Can I get an invoice instead of paying by card?
Yes, on annual commitments above $2,000. Email sales@bxmtrading.com with your billing contact and PO number.
My lookup returned no match
The public demo page only holds three sample references. Signed-in subscribers see every reference connected to their workspace.
How do I cancel?
From the billing portal link in any receipt, or email billing@bxmtrading.com. Full terms are in our Refund & Cancellation Policy.